The people responsible — by role.
Security is bought from a person, not a logo. These are the three roles you'll be dealing with at Expandig.
Owner-operator with hands-on field experience across construction, strata and retail security in BC. Personally on-call for major incidents, and signs every quote that goes out the door.
- Signs every quote
- On-call for major incidents
- BC-licensed officer
Runs our overnight dispatch, incident escalation and shift fill. Responsible for the live ops side — every officer, every round, every escalation. Most clients deal with the supervisor on duty first.
- Live dispatch monitoring
- Incident escalation lead
- Shift-fill accountability
Single point of contact for new and existing accounts — quotes, scope changes, reporting cadence, quarterly reviews. Property managers and site superintendents work with the account lead day-to-day.
- Single point of contact
- Quarterly reviews
- Scope change ownership
Named individuals and headshots will be published as the team is finalised. In the meantime, every quote you receive is signed by a real person at Expandig — not by “the team” or a generic inbox.
The four promises that come with leadership at Expandig.
These aren't aspirational. They're the operating rules we hold ourselves to — and the ones you can hold us to as a client.
- 01Major incidents reach the owner within the hour — not the next morning.
- 02Every quote is signed by a real person, with their name and title.
- 03Account leads are reachable by name — no generic info@ inbox.
- 04Supervisors carry the on-call phone in rotation. No outsourced answering service.
Get a quote in 24 hours, or call dispatch right now.
Tell us about your site and we'll come back with hours, scope and pricing within one business day. Need cover sooner? Our dispatch line is staffed 24/7.